Refund and Returns Policy

Effective Date: 1st August 2025
At Green Grocer Store, customer satisfaction is our priority. If you’re not happy with your purchase, we’re here to help.

1. Returns/Refunds

Due to the perishable nature of fruits and vegetables, we currently do not offer returns. However, we offer refunds or replacements for:

• Spoiled or damaged items at the time of delivery.
• Incorrect or missing items.

To be eligible:

• Raise a request within 6 hours of delivery.
• Share a photo/video as proof via WhatsApp or email.

Once reviewed, we’ll process:

• Replacement delivery, or
• Refund to original payment method (within 3–5 business days).

2. Cancellations

Orders can be canceled:

• Before dispatch, by calling or messaging us.
• Once dispatched, cancellation is not allowed due to perishability.

3. Contact Us

For any refund, replacement, or cancellation queries:
📞 +91-9487943394
📧 hello.infogreengrocer@gmail.com